Frequently Asked Questions
Everything you need to know about your Luhxe shopping experience.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. Once your order ships, you will receive a tracking number via email to monitor its progress.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Which payment methods do you accept?
Luhxe accepts all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How can I track my package?
After your order is processed, you will receive a confirmation email with a direct link to your tracking information. You can also track your order through the 'Order Status' page on our website.
Are the products on Luhxe authentic?
Absolutely. We pride ourselves on sourcing high-quality, authentic products directly from verified manufacturers and authorized distributors.