Returns & Exchanges
At Luhxe, we strive for perfection in every order, but if you are not completely satisfied, we offer a hassle-free 30-day return policy for all eligible items. Our goal is to ensure your shopping experience remains as premium and seamless as the products we deliver.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the product is in its original, unworn condition.
Ship It Back
Print the prepaid shipping label provided via email, attach it securely to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing